Positive: Professionalism, Quality, Responsiveness, Value
I recently bought a mountain bike second hand and immediately regretted the decision! It wouldn’t change gear and I thought I’d wasted my hard earned cash!
I contacted Community Focus Cycles, being a local company, and within a few days (bearing in mind it was over Xmas) my bike was in their very capable hands. Straight away my worries about having bought a dud bike we’re just a memory. I was advised straight from the word go that the bike was repairable and better yet, it wouldn’t cost the earth!
Fast forward a few more days and the bike is up and running. Community Focus Cycles have gone over and above, renewing components and making sure they were providing the best service possible.
Can’t be happier with the service and have recommended to my friends and family. My advice, don’t mess around and get your bike in to this quality independent bike tech. Thank me later!
Positive: Professionalism, Quality, Responsiveness, Value
Sam has undertaken extensive works on a few of my bikes, from a basic service to more in-depth mechanical repairs. The work is always faultless and completed to a high standard. His rates are very competitive. I can recommend him with absolute confidence.
Positive: Professionalism, Quality, Responsiveness, Value
My bike was in need of some TLC. It hadn't been serviced for a while and was even missing a tyre. I'd met Sammy before and knew about his passion for fixing bikes so I had no hesitation leaving it with him. The bike is in tip top condition following its service. I'd recommend Community Focus Cycles and Sammy all day long! Cheers mate
Positive: Professionalism, Quality, Responsiveness, Value
Rarely give 5 stars as nearly impossible to achieve but Sammy warrants it. Great knowledge and experience first class customer service and brilliant VFM.
Whatever your needs try Sammy first you won't be disappointed!
Positive: Professionalism, Quality, Responsiveness, Value
From first being in contact with Sam at CFC to collecting my bike after its service. I found the whole experience a very positive one. Sam is very professional, knowledgeable and easy going..not to mention conscientious, all while trying to keep the cost down for the customer. Communication was second to none. If your looking for someone to repair or service your bike...look no further, Community Focus Cycles is the place for you!
Positive: Professionalism, Quality, Responsiveness, Value
Brilliant customer service. I took my mountain bike to Sam as the cable in my dropper post had seized up. He got it working as good as new within a couple of days and at short notice.
Positive: Professionalism, Quality, Responsiveness, Value
Sammy helped me to shop online for a new derailleur for my mountain bike, fitted it, and then gave the bike a full safety check.
He also replaced the cassette on my road bike in matter of minutes.
Sammy is very helpful and a great guy.
Brilliant service, would recommend.
Very knowledgeable. All work was carried out as requested communication was great and at a very reasonable cost.
Positive: Professionalism
Have used community focus cycles twice now and Sammy did a fantastic job on mine and my sons bike. Friendly and great service, I highly recommend using this company as I will keep doing in the future when I need bike repairs. Thanks again mate.
Positive: Professionalism, Responsiveness, Value
I took my Grandson bike here, I left it with him, he said he would have a look.
Well one week later, he has almost rebuilt it.
At a third of the price it would of cost in shop.
He had even put some bits on that he did not charge for
My grandson as not seen it yet, but I'm sure he will be well happy.
Thanks again guys great job. Dianne Wroot
Positive: Professionalism, Quality, Responsiveness, Value
Sammy fixed my sons bike faster than expected so we could take it on holiday and he also did extra bits that saved me a job sourcing like putting handle grips on. Very pleased. Many thanks 😁
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